Effective Date: 23/06/2025

Thank you for choosing Dr. Wick by Lakswabha. Your satisfaction is our priority. Please read our Return and Refund Policy carefully before making a purchase from our website (https://drwick.lakswabha.com/):

1. Returns

We accept returns within 7 days of delivery under the following conditions:

• Items must be unused and unopened

• Must be returned in the original packaging

• Must be accompanied by a valid proof of purchase

2. Non-Returnable Items

Please note, the following items cannot be returned:

• Customized or personalized products

• Perishable goods (e.g., opened herbal oils, balms, powders, or capsules)

3. Refunds

Once we receive and inspect the returned item, we will inform you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 7–14 business days.

4. Exchanges

If your product is damaged or defective upon arrival, please contact us immediately. We will arrange a replacement at no additional cost.

5. Return Shipping Costs

• The customer is responsible for return shipping charges.

• Original shipping costs are non-refundable.

6. Contact Us

For any questions regarding returns, exchanges, or refunds, feel free to contact our support team: 📧 info@lakswabha.com